Turtle Wax: New member

TW,



Thanks to a fellow BMW owner, I was made aware of this site and this thread.



Hopefully, you can provide some suggestions for me. Granted, I made it worse by trying to use different products to get rid of it, but the fact remains that Turtle Wax F21 Super Protectatnt Interior cleaner ruined my interior. It appears that I am not the only person with this problem.



Turtle Wax F21 Protectant - Tundra Solutions Forum



Amazon.com: Customer Reviews: Turtle Wax T-98R F21 Super Protectant With Sunstop, 32 Ounce Bottle

(By Larisa Voronina (El Cajon, CA USA) - See all my reviews



This stuff is great on plastic and is satisfactory on rubber. Leaves everything nice and black.Leaves absolutely TERRIBLE residue behind though, no matter how many towels you use to rub it out. I won't buy it again because I know theres something better out there... )



Please let me know what I can use to get rid of the residue. I'm open to them.



Thanks.
 
TW,



Thanks to a fellow BMW forum member, I was made aware of this site and this thread. I am the person who posted on the link above on Post #117.



Are you able to help me out. What can I do to get rid of the residue that's been left behind your product? Please advise. Thanks.



Upon additional research, I am not the only person with this problem.



TundraSolutions.com



http://www.amazon.com/Turtle-Wax-T-9...owViewpoints=1

(By Larisa Voronina (El Cajon, CA USA) - See all my reviews



This stuff is great on plastic and is satisfactory on rubber. Leaves everything nice and black.Leaves absolutely TERRIBLE residue behind though, no matter how many towels you use to rub it out. I won't buy it again because I know theres something better out there... )
 
Mr. Turtle Wax,



Thanks to a fellow BMW member, I was made aware of this site and this thread.



Can you tell me how to get rid of this nasty stuff that just won't go away? Thanks.



As you can see, other people have experienced similar problems.





TundraSolutions.com



http://www.amazon.com/Turtle-Wax-T-9...owViewpoints=1

(By Larisa Voronina (El Cajon, CA USA) - See all my reviews



This stuff is great on plastic and is satisfactory on rubber. Leaves everything nice and black.Leaves absolutely TERRIBLE residue behind though, no matter how many towels you use to rub it out. I won't buy it again because I know theres something better out there... )
 
hi TW,



i really hate the TW customer service, every i asking via email, they just tell me to asking via phone call...



in the product, i hope in the future, your product let the consumer know that product is polish, or wax, or anything (can strip old layer or LSP). for example is TW ice, the name is polish, but didnt hide any swirl, but the ice will strip my old layer so i cant use it as LSP (i know this from my friend, he was calling your customer service), and if it sealant, the durability is very poor,
 
from my experience in using TW products. i have bought the turtle wax ice quick detailer before, a friend of mine liked them but he is a OTC kind of guy, i compared it to Z6 and a local quick detailer, and the results spoke for themselves, the turtle wax was watery, took a while to rub off, and left the surface basically like it was clean-ish, but nothing like the other quick detailers did. no where near as shiny either.



the car wash soap is generic for costing as much as it does.





and the rest of the ice line, seems like it was formulated more for its look than its purpose, the ice line, every single thing is clear, and that is the advertising gimick with it... its clear, so it wont leave a residue or anything like that... and supposedly is suppose to leave your car as shiny as ice. but the fact that everything is completely clear tells me that certain things are left out to keep it clear and to ensure that it will fit the look of the line.



but thats just my opinion, and when i look for certain things, a good visual inspection helps with my purchase choice, IE, shake a bottle of car wash, see what the bubbles look like and how long it takes for them to settle, if they do.



squirt some quick detailer into your palm, feel if it feels watery or slick, or if it feels thick.... the better ones have a slicker, thicker feel to them, and the ones that seem like they dont have much to them are very watery, like the ice formulation.



ive tried the turtle wax cleaner wax, as well as a couple other types of turtle wax that i had laying around tha ti had bought a while ago. something i noticed about these after applying is tha they have a TON of white residue from buffing off.... the waxes that i like to use now, leave zero residue at all and go on and off 10x easier than all of the turtle wax ive tried.



also looking at lots of individual tests done by people involving turtle wax and meguiars, zaino, zymol etc. the turtle wax was the least favored for its durability as well as shine.....







i think if turtle wax would actually create a product line that focuses more on results, than the look of the bottle and the name of the product line.... and actually does side by side results that involve more than application and checking it right when its put on (frequent washes, how long it lasts in direct sunlight, etc). as well as creating a sealant as products that are meant to work with each other instead of so many standalone things, i may try them.



but right now, turtle wax has maybe 2 things that would be up to the standards of other companies... but it seems turtle wax relies more on its name and green cans to sell product, than improving formulas and focusing on results and what the product COULD do instead of what it has always done.
 
I'll give you a biased opinion....



Your market to the Average Joe is partially due to the lack of Marketing towards the auto enthusiast market. You don't see Turtle wax commercials. sponsorships. how tos so and such forth on auto channels, Or race cars, Or even at enthusiast shows.



I look for a few things in a wax, Durability, Depth, Shine and Ease of use. Turtle Wax is easy to use, But I didn't prefer the depth or shine of it. The average Joe wants something he can use that is easy, and looks good. But the enthusiast/professional detailer wants nice depth/shine and simple to use. If a product is going to be a high quality finish. But to apply is like putting the square peg in a round hole. No one wants it.



Marketing is going to be the big thing. That would push people to try your products. Not oh that stuff my grandpa used to use that. I see this brand x on the speed channel dudes got a hot viper I wanna get that instead.
 
unleashedfury said:
I'll give you a biased opinion....



Your market to the Average Joe is partially due to the lack of Marketing towards the auto enthusiast market. You don't see Turtle wax commercials. sponsorships. how tos so and such forth on auto channels, Or race cars, Or even at enthusiast shows.



I look for a few things in a wax, Durability, Depth, Shine and Ease of use. Turtle Wax is easy to use, But I didn't prefer the depth or shine of it. The average Joe wants something he can use that is easy, and looks good. But the enthusiast/professional detailer wants nice depth/shine and simple to use. If a product is going to be a high quality finish. But to apply is like putting the square peg in a round hole. No one wants it.



Marketing is going to be the big thing. That would push people to try your products. Not oh that stuff my grandpa used to use that. I see this brand x on the speed channel dudes got a hot viper I wanna get that instead.
Click to expand...



its not really even about seeing how to's and seeing things used on expensive cars..... because if a company sells enough junk, they can afford to put junk on anything.





zymol sells waxes to people who have tons of money, who want to pay 2000-8000 dollars for a canister of wax because it was used on cars at the concourse at pebble beach, but that doesnt mean that its a far superior wax, it just means that a guy with lots of money, can afford to waste it.





there are much better waxes than zymol offers, but marketing sells it for them. yet i dont see a lot of people buying zymol and using it really regularly on here either.



the big picture is, people buy things, they test them, and when they don't like it, they dont use it....... its just easy to see why no one uses certain products on here, they just dont work as well as others no matter what the advertisement is like for it or what they put it on
 
Hmm.... " Last Activity: 09-17-09 09:06" ... 3 days after signing in. Doesn't look like TWax is too concerned with this market after all. SEMA is long over... that can't be the reason anymore. I would think that this person would have had an open hour or so in a morning or afternoon sometime in the last few months to check in if they were truly concerned from a business point of view.



Hmm... just thought of their line on their wax "Lasts a full year." This one didn't even last a week with regards to regular posting/replies.
 
Wow, I'll bring this thread up from the grave. A shame I missed this discussion as I had been one of the most consistent OTC testers :(



First, the good stuff, mostly, The platinum ultra gloss line that WAS as good, if not better, than anything Meguiars had OTC on the shelves at the same time.



1) TWPUG wax was deeper looking than NXT, easier to apply, and slightly more durable (which, in all honestly, both of them stank for durability)



2) TWPUG quick detailer was also very very god for spruce up. Not so good as a cleaning QD as it lacked lubricity, but it surely was a looker.



3) TWPUG tire shine was excellent. The spray version lasted longer than comparable products, and had a very nice sheen, not to mention nice smell. The gel version lasted forever...



4) TWPUG car wash was very good also, great balance of lubricity and cleaning power. Same for PUG leather all in one.



5) Surprinsingly, the "premium" compound and polish are totally different to the regular (and hated) canned compound and polish. The "premium" stuff, in fact, seem to be made by a different company. The plastic tube with wide opening allows to squeeze the right amount to the pads, it is rich and creamy in consistency, doesn't sling, and even when worked with rotary it didn't dry or dust. Easy to remove also. The kicker? Both of them leave a very nice finish and have decent bite. The polish is a finishing polish, the compound is a medium bite polish. These 2 could have a hi-temp or optimum label and the autopia community would be praising them ;)





Now, for the bad:



1) If you had a great line, like PUG, why did you make it coexist with the awful F21, hard shell and zip wax lines? It was time to retire some of those. Why would people buy the "expensive" turtle wax, when they could get the "cheap" turtle wax?



2) Makes no sense to me, why the OP claims PUG was "too expensive to maintain" when the ICE line is even more expensive!!! Why kill PUG and keep the bad lines? I somehow sense politics inside the "premium" products division led to have PUG replaced with ICE. The logical move was to make ICE the premium stuff, and move PUG to mainstream.... yeah, probably the same insider politics wouldn't allow the mainstream line to outperform the premium line, so they decided to kill the best line they had so the new premium line can look "premium"... :rolleyes:



3) The product positioning and segmentation is non existent. TW just throws a bunch or individual products and bunches them together, hoping the market will take them. PUG was a very good line, but I am sure it just happened that all the individual products were good, so it looked like a well coordinated effort.



4) Name recognition. We had autopians frown at the very thought of trying TWPUG wax.... but hype the more expensive and arguably inferior NXT. I could also bet some money no one has used the "premium" TW compound and polish by association to the old ones... yet the new ones could be labeled as Optimum and described as great





Done with reviving old threads :P
 
TWax said:
6. Platinum series / Engine Detailer: Sales couldn't justify continuing the products. Platinum was a good product. However, we couldn't get the volume.
Click to expand...



I think that is your problem right there in a nutshell. Corporate volume bottom line vs dedication to car care and car care enthusiasts needs and wants. You canned your best product that was making inroads into enthusiast territory because the volume wasnt there. You relegated yourself to a certain market and there you will stay by your own business decisions.



That isnt to say I dont use TW products. I do. I particularly like your Carpet and Fabric Cleaners. Ice Detailer and Quick Wax is the same price as Meguiar's Ultimate Quik Detailer and Wax, and more expensive than the Eagle One Wipe & Shine and Nanowax Spray. I own both of the others and use them both, yours fell through the price performance hole, though its not a bad product.



You are banking on habitual users brand name loyalty, and low price, plus access to shelf space. Everybody knows it and there you are, perfectly unwilling to put the effort into expanding into detailer territory (or forced by your retailers into volume products). You dont produce for exampe a pure topper wax like Meguiar's M26....probably not enough volume. Ice wash and Zip Wax are fine products....but Id just assume use the cheaper Blue Coral or stick with Eagle One which is cheaper than the Meg's or Mothers wash. I use Gunk or Prestone Bug & Tar Remover.



My 2 cents.



It doesnt seem like anything is likely to change.
 
Autopia Expert said:
This is the first in a very long time that a national brand has reached out to the community in a way that was truly asking what we want/trying to understand what we want, and not secretly pushing what they have to offer. This is one of the many "right ways" for a commercial entity to be involved with the community without exploiting it.
Click to expand...



Bingo! But its just the marketing guy, looking for ways to sell market their products, unfortunately. Not Senior Management, who are all about volume.
 
Dan said:
Well, on one hand he says he wants to cater to us, on the other hand he says TW Platinum was discontinued due to low demand. That was a nationally marketed product available just about anywhere. I don't think they are going to be happy with sales numbers to the autopian crowd.



Why even listen to us, we represent such a small crowd, fractions of 1%. They would be much better served tapping into a new market or doing research on their typical wal-mart or target customer.



Time will tell, but it seems to me, the motive is more to encourage us to try their CURRENT products.
Click to expand...



I think because Joe Consumer is now being informed via the Internet on forums like this and it spells the deathknell for TW's former business model down the road. Probably already hurting them. Could be on the slow decline death spiral, living off the volume products and the past and fantastic shelf space. The same reason the boutique and small players are growing in number and availability.
 
salty said:
I know Meguiars is doing their job at educating the general public about the proper steps to detailing, but it might take a company like Turtle Wax to take it over the top and educate the average Joe that an old T-shirt wash and wax is not detailing.



With the right products and some insight into what it takes to produce and maintain a detailed vehicle, TW might be in a good position to change some average Joes views on the detailing industy and we would all gain from that.
Click to expand...



Including Turtle Wax, by expanding the market for niche products, instead of Cheap 1 Step Volume sales.
 
You can order it on amazon. I recommend the paste, the wax doesn't go far, you need at least an ounce to do a whole car.
 
Perhaps, but I think they have a target market. I like what they did in the early 90's with Liquid Crystal. It was targeted to enthusiasts and had nothing about TW on the bottle IIRC. It was expensive too, I think $15 per bottle back then. The only thing more expensive I remember is Liquid Glass, that stuff was $20 or so, I remember thinking I'd have to be crazy to buy it. Liquid Crystal was a good product, the first sealant I used and one of my fav's for years.
 
You must log in or register to reply here.
Back
Top