I bought a Durrmaid last year. It's now collecting dust because it's broke. Not only did it start leaking water soon after I got it, but it finally just stopped working. According to the Durrmaid owner, it was the pump. So, $50 (not including shipping) I have a new pump. I was told that I could install it myself. Good one! Upon trying to install the new pump, I broke another component because there's no room to work to put in a new pump.
I'm so freakin mad that I've basically lost $600+ on this piece of crap. Now, I'm trying to find another extractor to replace it.