I purchase from them quite often. They have some really good products and as stated before, the customer service is outstanding! I rarely wait more than 2 days for a package to arrive. Just a for instance: I ordered some stuff, and needed it in a hurry, so I chose 2nd day shipping. The sales associate "Bill" that is assigned to my account calls me up and says I can save on shipping by choosing UPS ground, and it will still get there within two days. I said ok, and he was right, it came within the 2 days and I saved about $20 on shipping.
Some items that I love from them: Their Wonder Lube clay lube, Brake-Up wheel cleaner (cleans like no other I have seen before), Tire/whitewall cleaner with darkening agent, and the Furz Off pet hair removal stone. I have also purchased the Tornador, which I love and I ordered my Mytee Extractor from them; and the list can go on and on. I did try their Vibra Cut compound and was not impressed with it, so I decided not to try any other polishes from them; but who knows, maybe some others are really good. Overall, I give them two thumbs up! :2thumbs: