:wallHow does everyone feel about billing customers on an hourly rate vs. a fixed package rate based upon size of the vehicle? Has anyone started out charging through packages and now made the switch to hourly? I have been considering the pros and cons, but I'm reluctant to go for hourly because I feel that I may chase customers away, or I may give estimates on time and the people will be hesitant to book me and the time I have spent along with gas giving an estimate is wasted. My company has a great reputation in this area, however we are already the premier service in the area that is at the top of the price chart... I am finding it tough to justify charging hourly without peoples opinions. Are people charging an hourly rate that includes the costs of supplies, or are the cost for supplies being added ontop of the hourly costs? Lastly, during the summer months, I tend to work in pairs and I am wondering how rates should change with an additional assistant. I appreciate any ones opinion on this...